Shoppable Videos For Online Sales: Pros And Cons

by Era Hufana Caltino
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As e-commerce continues to surge in popularity, businesses always look for revolutionary ways to bolster the customer experience and boost sales. Shoppable videos have gained traction recently as one such revolutionary innovation.

These interactive videos allow viewers to click on products featured within the video while still watching, allowing them to purchase without leaving the player. This merging of video content with the ease of online shopping provides a seamless shopping journey for customers.

Man on his phone.
Man on his phone.

By joining the ever-growing world of online shopping, enterprises need more than ever to provide their customers with an enjoyable and convenient shopping experience. Videos present an ideal solution, giving customers a personalized and engaging experience that increases sales and bolsters loyalty.

This blog delves into the advantages and disadvantages of utilizing videos for e-commerce. It offers advice on making these videos effective in driving sales and increasing customer engagement.

The Pros of Using Shoppable Videos For Online Sales

With the increasing dominance of online shopping, businesses are constantly seeking new and innovative ways to improve the shopping experience for their customers. Videos have emerged as a promising solution, allowing shoppers to browse and purchase products without leaving the video player.

A man on a video call.
A man on a video call.

These videos offer a seamless combination of entertainment and convenience, making the shopping experience more engaging and enjoyable. As a result, businesses that incorporate videos into their marketing strategy can reap numerous benefits, from increased reach to higher customer satisfaction. Here are the advantages of using videos for online sales:

Enhanced engagement with customers

For online retailers, enhancing customer engagement is critical for success. And one of the best ways to make this happen is by creating videos that integrate interactive elements into it, allowing customers to engage with the product more personally and deeply. Not only do videos help generate trust and confidence in the product, but they also give customers an enjoyable and immersive shopping experience. Additionally, these creative experiences can lead to increased social sharing and higher sales conversions. Retailers can unlock new opportunities to increase customer satisfaction, loyalty, and profits by engaging shoppers through shoppable videos.


Here are just a few of the ways you can use shoppable videos to create enhanced engagement with customers:

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First, you can highlight products featured in the video. This encourages viewers to take action and buy the products they see in the video.
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Second, you can add product links and descriptions that appear when viewers hover over certain items within the video.
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Third, you can include clickable "buy" buttons that make it easy for viewers to purchase the products they're interested in.
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Finally, you can add interactive elements like surveys and polls that prompt viewers to provide feedback or tell their friends about the video.

Increased conversions

Videos offer an immersive, interactive shopping experience that can reduce barriers to conversion, minimize cart abandonment and attract more customers.

Videos are interactive, engaging, and packed with tons of features that can help drive sales. Here's how they work:

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First, you create video content that showcases your product in action. You can use models, influencers, or even customer reviews to make it more engaging.
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Second, you add product tags directly into the video so that customers can instantly learn more about the products they see. It makes it easy for them to find what they're looking for and take the next step toward buying. 
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Third, you embed the shoppable video on your website or e-commerce platform where customers can watch it and shop simultaneously.

Improved customer experience

We all know that shopping can be a long and tedious process. You have to scroll through page after page of products but need to know if what you're looking at is the right choice.

Creating interactive video experiences allows customers to purchase products directly. So, instead of spending hours scrolling through pages and pages of options, customers can now watch a short video that showcases different styles, colors, and fits.

Customers can save their favorite products for later or take advantage of special discounts. This not only makes shopping more accessible but also more rewarding.

People talking on their devices.
People talking on their devices.

Better product visualization

The best part about using videos for shopping is that it makes it easier for customers to visualize products in real-time—a great way to show off your brand's latest offerings!

Using videos helps you engage with customers on a deeper level by providing them with an immersive experience. With the addition of music, animations, and interactive hotspots, shoppers can get a better sense of the product before they make a purchase. Plus, merchants benefit by increasing their sales and improving customer satisfaction.

Increased brand awareness and customer loyalty

With videos for shopping, viewers can interact directly with products they see onscreen and purchase them without leaving your site! Also, shoppers can get more information about products they're interested in and learn how to use them.

Creating a more interactive experience makes shoppers more likely to stay on your site longer and explore more of what you offer. Plus, with the ability to purchase items directly from the video, you can reduce the time it takes for a customer to make a purchase.

People talking on the phone.
People talking on the phone.

The Cons of Using Shoppable Videos For Online Sales

While videos are becoming increasingly popular and are a good strategy for businesses, there are several drawbacks to using shoppable videos for online sales that you need to consider before investing your time and money.

Let's break them down:

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First, the cost of creating a shoppable video can be high. It requires specialized software, editing skills, and frequently a significant amount of time.
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Second, shoppers may find buying from a video confusing or overwhelming. It can lead to shoppers abandoning their carts and spending their money elsewhere.
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Third, tracking the performance of a shoppable video can be tricky – meaning that any investment you make in creating one may not pay off in terms of increased sales.

These are just a few potential drawbacks of using videos for online sales. Make sure to consider all of your options carefully before making a decision. You want to ensure that any investments you make will increase sales.

How to Create Videos for Online Sales

Creating effective and engaging videos requires careful planning, execution, and promotion.

Here are the four critical steps to creating successful videos for online sales:

  • Planning and scripting: Before creating a shoppable video, it is essential to plan the video's storyline, product placement, and overall messaging. This step involves defining the video's target audience, identifying the critical products to feature, and determining the video's overall tone and messaging.
People planning.
People planning.
  • Shooting and editing: Once planning and scripting are complete, you can start shooting and editing your videos. Film the necessary product shots and incorporate interactive elements like clickable hotspots or product information. Ensuring the video is high quality, visually compelling, and matches the overall messaging and branding established in the planning stage is essential. You can check some tips on how to make your videos engaging on youtube.
A man taking video shooting.
A man taking video shooting.
  • Integrating e-commerce platform: Set up the necessary software and functionality to allow customers to purchase products directly from the video player. Ensure the e-commerce platform is user-friendly and secure and the purchasing process is streamlined and easy to follow.
A man setting up the online shop.
A man setting up the online shop.
  • Promoting and sharing: The final step is to promote and share the shoppable video through various channels and platforms like Sharelo. It is vital to ensure that the video is promoted to the right audience and shared on media that are compatible with videos for shopping.
A photo  with all promotional strategies.
A photo with all promotional strategies.

Following these steps, businesses can create compelling videos that engage customers and drive sales.

Final Thoughts

Using videos offers businesses a powerful and innovative way to capitalize on online sales. By combining the engagement of video content with the convenience of e-commerce, shoppable videos provide customers with a seamless shopping experience that can improve concentration, increase conversions, and drive sales.

The advantages of videos for sales are clear:

  • Enhanced customer engagement
  • Increased conversions
  • Improved customer experience
  • Better product visualization
  • Increased brand awareness
  • Customer loyalty

However, potential drawbacks include increased production costs, technical challenges, and limited tracking and data analysis.

Despite these challenges, businesses incorporating videos into their marketing strategy can enjoy many benefits, from greater reach to higher customer satisfaction. Companies must carefully plan and execute their videos, integrate e-commerce platforms effectively, and promote them to the right audience to maximize their videos.

Overall, videos offer businesses a unique and powerful way to connect with customers and drive sales in the increasingly competitive online marketplace. By leveraging the benefits of videos and addressing the potential drawbacks, businesses can create engaging and compelling content that improves the shopping experience and ultimately drives more sales.

Boost your sales with engaging video conversations