Social Commerce vs E-Commerce: What’s the Difference and Why It Matters for Your Brand

by Novie Dizon
Feature Image

In a world where attention is currency and the scroll never stops, the way people shop has radically changed.

The lines between entertainment and buying have blurred—especially on platforms like TikTok and Instagram, where a single video can turn a product into an overnight bestseller. While e-commerce has been the backbone of online shopping for decades, social commerce is now reshaping how we discover and purchase products.

So what exactly is the difference between e-commerce and social commerce—and why should brands care?

Let’s break it down.


🛒 What Is E-Commerce?

E-commerce refers to the traditional model of online shopping—where consumers go to dedicated platforms like Shopify, Amazon, or a brand’s own website to browse, research, and buy products.

It’s largely search-driven and transactional. Shoppers usually have intent: they know what they want, they search for it, they compare options, and they check out. The journey often takes place across multiple tabs and pages, often requiring the shopper to leave their current platform.

In short:

E-commerce is all about functionality, convenience, and clear buyer intent.

📱 What Is Social Commerce?

Social commerce is a newer, fast-growing way of selling products directly within social media platforms like TikTok, Instagram, Facebook, and Pinterest.

Instead of visiting an online store, users stumble upon products while scrolling through their feeds. They might see an influencer using a product, join a live shopping event, or discover an item in a viral TikTok video. And here’s the game-changer—they can buy the product right there, without leaving the app.

It’s seamless, emotional, and community-driven.

This form of commerce blends content, connection, and conversion into one fluid experience.


🆚 Key Differences Between E-Commerce and Social Commerce

Let’s take a closer look at how these two models differ:

AspectE-CommerceSocial Commerce
PlatformIndependent websites or marketplacesSocial media apps (TikTok, Instagram, Facebook, Pinterest)
User JourneyIntent-driven (search → shop → checkout)Discovery-driven (scroll → engage → purchase)
ExperienceFunctional and transactionalInteractive, emotional, influencer-powered
CheckoutOn the brand’s websiteDirectly within the social media platform
ContentProduct-focused listingsStorytelling with product integration
EngagementReviews, FAQs, chat supportLikes, shares, comments, and real-time livestream interactions

Why Social Commerce Is the Future (But E-Commerce Isn’t Going Anywhere)

Social commerce is emotional selling at scale.

Rather than actively looking for a product, users are passively discovering them through creators they follow and trust. It’s peer-to-peer recommendation meets instant gratification.

That emotional pull—combined with a frictionless buying process—makes conversion faster. The product feels like a natural part of the content, not a disruptive ad.

But that doesn’t mean e-commerce is dead.

E-commerce still plays a vital role in the post-purchase journey—handling subscriptions, detailed product pages, customer loyalty programs, and email nurturing.

However, for brands focused on fast conversions, viral moments, and younger audiences, social commerce is the new frontier worth mastering.


Key Takeaways for Brands

  • If you rely solely on traditional e-commerce, you may be missing the discovery phase where buyers are being influenced and inspired.
  • Social commerce allows you to meet your audience where they’re already hanging out—and ready to buy.
  • Integrating both approaches—e-commerce for depth and social commerce for discovery—can maximize both reach and revenue.

Final Thoughts

The modern shopper doesn’t want to choose between shopping and scrolling. With social commerce, they don’t have to.

To stay relevant, brands need to blend content, community, and commerce—meeting customers not just where they are, but how they want to shop.

So whether you’re building a Shopify store or growing your TikTok presence, one thing’s clear:
The future of selling is social.


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Summary of Sales and Marketing Tools

Screen Recordings That Actually Sell Your Product

Gone are the days of boring product demos. Create video walkthroughs that prospects can't stop watching – and that drive them to take action.

Top Tools for High-Converting Screen Recordings:

Video walkthroughs are a powerful way to showcase your product’s value. Tools like Loom, Tella, Descript or CapCut allow you to create clear, engaging screen recordings—like a personal demo your audience can watch anytime.

Watch this video comparison about Loom and Tella:

Loom vs Tella

Tella (AI-Powered Screen Recording Tool)

Transform hours of editing into minutes with AI Magic Trim that automatically removes awkward pauses and filler words. Features that matter:

  • Auto Zoom for perfect focus on key details
  • Multiple layouts to keep viewers engaged
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Perfect for creating demos that prospects actually finish watching.

Tella screen recorder

Tella - AI Video Editing Tool

Tella Collaborative Editing

Descript (Audio and Video Editing Made Simple)

Write your script, and your video edits itself. The simplest way to create polished product walkthroughs without the learning curve.

Tella vs Descript

CapCut (Free, Easy-to-Use Editing for Web and Mobile)

Capcut is one of the best free video editing tools out there and best for social media. Learn how to use CapCut in the video below.

How to record screen on CapCut

Learn CapCut Desktop in 10 minutes

CapCut Mobile for Beginners

Pro Tip: Combine any of these tools with Sharelo to make your recordings interactive. Add clickable choices, capture viewer data, and turn passive watchers into active prospects.

Stop guessing which marketing efforts drive results. Dub (the free Bitly alternative) gives you the insights you need:

  • Track click-through rates in real-time
  • Optimize campaigns based on actual data
  • Create branded short links that build trust
  • Streamline your entire link workflow

Bitly vs Dub Which Link Shortener Is Better

Scheduling That Doesn't Break the Bank


Cal.com delivers everything Calendly does – without the recurring fees eating into your profit margins. Free scheduling that actually scales with your business.

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Every tool mentioned here works 10x better when combined with Sharelo's interactive capabilities.

Your next step: Watch our interactive demo above and discover how businesses like yours are closing more deals with less effort.

Need more inspiration? Check out our Sharelo YouTube channel or my YouTube channel (Novie Dizon) for advanced strategies and real-world case studies.

How to Create Interactive Video for Free with Sharelo

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